General Questions

Is the troop leader the only person who can set up a troop account?

Not at all! We love parents who pitch in to help the troop leader and if your contribution is maintaining troop info on TheTroopSite, go for it!

Can I set up more than one troop account?

Absolutely! Each troop gets a 30 day free trial. If you want to continue using the service, we will charge a small, annual fee.

Do parents have to register to see the troop data?

Nope. But we're very concerned with privacy so non-registered users will only see limited information: they will only be able to see the dates of troop events, not time, title or description of the event.

Why do you show limited data on the calendar to people who aren't registered/logged in?

We know that some people just won't register for a variety of reasons. But we still want them to be able to see the calendar. That's why we show just the date, not the time/title/description of events. Members have to register and login to see the full information.

Why is TheTroopSite so much less expensive than the competition?

We really believe Girl Scouts can make the world a better place and our goal is to support the troop leaders. We just want to make enough money that we can continue to run the website.

Do I have to be a programmer to use TheTroopSite?

No. You just have to be comfortable surfing the web. If you find any aspect of TheTroopSite that's not simple, please contact us so we can help you and make the site work better.

We have a co-op troop. Can more than one person be the "admin"?

Not yet. It's a feature we intend to add, but the timing depends on how many people want this. Let us know that's something you'd like and we'll move it up the priorty list.

Does TheTroopSite work for other types of scouting?

Yes, it does so far. All the tools available so far work for any group, either scouting or otherwise. The eventual goal of TheTroopSite is to add customized tools that help Girl Scout troops. But before we implement any Girl Scout specific tools, we will evaluate our membership and do what's best for most people on the site.

Is TheTroopSite officially part of Girl Scouts?

No. TheTroopSite is not affiliated with Girl Scouts or any other scouting association.

I need Help!

I'm not the troop leader anymore. Can we transfer the troop admin permission to someone else?

No problem! Please contact us and we'll get the permission switched over.

I have a BIG troop and don't want to enter all the parents individually. Is there a faster way?

Yes! Contact us and we will get the information entered for you.

How do I create another troop account?

Once you're logged in, click the link "My Account" in the top right corner. On the next page click the tab "My Troops". At the bottom of that page is a link that will take you to the "Create Troop" page. Or... you can just click this link.

I can't add events to the calendar.

Only the troop admin can add events to the calendar. In this case, it would be the person who created the troop account. Also, you must have javascript enabled. If you created the troop account and have javascript enabled, please contact us and we'll help you.